Custom Shutters FAQs

How can I track my order?

To track your order, please click here to log into your Trim Bender account. From there you will be able view your orders progress.

How are vinyl shutters made?

The One Piece vinyl shutters are injection molded were the Custom shutters are assembled using precision, heavy-duty parts that are electrostatically welded and stapled. View image here.

Can you paint pre colored shutters?

No you can not paint pre colored shutters, the paint will peal right off. The paintable shutter are made out of polystyrene which allows the paint to adhere.

What are your shutters made of?

The pre colored shutters are made out of vinyl polypropylene. The paintable shutters are made out of vinyl polystyrene ( polystyrene makes the paint stick to the shutters)

When will I get my order?

In most cases, your order will ship with in 5 to 7 business days from when it is placed. Some orders could take a few days longer depending on type and the quantity ordered. The time it takes to receive your order also depends on your distance from the shipping origin. This varies between 1 to 5 business days. Your tracking email will provide you with specific information regarding delivery time.

What does shipping cost?

Shipping is free for all shutter orders.

What shipping methods do you use?

We use UPS Ground, and sometimes USPS. Most heavy items can only ship UPS Ground.

How can I pay for my order?

You can pay using Visa, Mastercard, Discover, Amex, or PayPal. You are welcome to mail us a check, but please call us first.

When is my credit card charged?

Your card is charged when you place your order. We follow the “Business Guide to the Mail and Telephone Order Merchandise Rule” published by the Federal Trade Commission.

Where is Shutter Deco / Trim Bender located?

Trim Bender is located at 5232 W. Oklahoma Ave.  Milwaukee, WI 53132

How long has Shutter Deco / Trim Bender been in business?

Shutter Deco was launched in April of 2015. was launched in September, 2008. We will soon be celebrating our 12th year in business.